Returns & Exchanges

At WILD Pet Food, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return policy for all unused and unopened items. If your order isn't a perfect fit for your pet's needs, we are here to help facilitate a smooth exchange or refund.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Prepare Your Package

Securely pack the items in their original packaging, ensuring all tags are attached and the product remains in its original condition.

3

Ship It Back

Print the prepaid shipping label provided via email and drop your package off at any authorized courier location.

4

Receive Your Refund

Once our warehouse inspects the returned goods, your refund or exchange will be processed within 5-7 business days to your original payment method.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing